Payment with PayPal
Did you know that you have 3 ways to pay with PayPal?
Pay immediately
Pay instantly with PayPal using your PayPal balance or the payment method stored in your PayPal account.
Payment after 30 days
With PayPal, your payment is only due 30 days after the order date (note, not the dispatch date!). PayPal also offers the option to extend the payment period for a fee. For more information, please contact PayPal directly.
Payment by instalments
You can pay for your order via PayPal in 3, 6, 12 or 14 monthly instalments. For the conditions and further information, please contact PayPal directly.
Please note: Orders placed with the payment method prepayment cannot be paid afterwards with PayPal!
Payment with Klarna
You also have 3 options with Klarna:
Pay for your order conveniently in up to 36 monthly instalments with Klarna. As soon as we have dispatched your order, you will receive an email from Klarna with your payment plan. Please note that we have no influence on whether Klarna grants you the instalment purchase or not.
You can pay for your order within 30 days of the goods being dispatched by purchasing on account with Klarna. Please note that we cannot provide any information regarding your payments to Klarna. If you have any questions, please contact Klarna directly.
Pay for your order directly by bank transfer from your bank account.
Payment in advance
You will find the reason for payment and the bank details for your transfer in the order confirmation that you receive from us by email after your purchase. The goods will be dispatched after receipt of the outstanding amount.
Depending on the day of the week and the executing bank, it may take 1 to 5 days for a payment to be booked (this also applies to real-time transfers!). If an item is no longer in stock after we have received your payment, we will inform you. In such a case, please send us your bank details by e-mail so that we can refund the amount.
Note for international transfers: We do not accept any fees for transfers from abroad. If we incur such fees, we will pass them on to you.
Payment with iDeal
Only for our customers from the Netherlands! Pay for your order immediately via your bank using the iDeal service.
Payment by credit card
Use your credit card to pay at Lepona. Your data is absolutely secure.
Payment with Apple Pay
Pay for your order quickly and securely with Apple Pay.
Only displayed if you are shopping with an iPhone or iPad.
Payment with Amazon Pay
If you have an Amazon user account, this process offers you an additional convenient payment option. You simply pay using a payment method stored in your Amazon account - for example direct debit or credit card. Your order will be processed immediately after you have completed your purchase and dispatched as quickly as possible.
The security of the data you entrust to us has the highest priority. It is used exclusively for payment of the goods ordered from us. For transmission we use SSL encryption (Secure Socket Layer).
Possible reasons why a payment method is not available:
- We have temporarily deactivated the payment method while we negotiate new features/terms.
- Delivery and billing address do not match. If you want your order delivered to a DHL Packstation, that can also in rare cases rule out pay by invoice.
- The combination of name and address could not be found. This can happen with spelling mistakes, moving house, marriage or a change of municipality.
- There is still an open amount for another order – which sometimes simply means that a bank transfer has not yet been credited to our account or a return has not yet been booked.
- Like other platforms and shops, we use independent credit agencies to help assess your creditworthiness. Their data can in some cases mean that you cannot pay by invoice for your order.
- When deciding which payment methods we can offer, the overall costs of a payment method are also taken into account. Some payment methods involve higher costs, return rates or risks for us. With every order we decide again which payment methods are sustainable and economical.
Please understand that our customer service has no way to unlock a payment option for you if it is not offered once. Nor can our staff see why you cannot order with your preferred payment method, as protecting your data comes first for us.
With every order we check which payment methods we can offer. So it may be that your payment method is available again on your next order.
We basically send your invoice in PDF format to the e-mail address you gave. As a registered customer you will also find all invoices in your customer account.