Package status does not change

If the package status doesn't change for a few days, that's no reason to panic ๐Ÿ˜‰ In most cases, this happens at times of very high package traffic on the Versandservice providers, which is why the Versand takes a little longer.

If the package status of your package changes longer than 7 days hasn't changed, we should get to the bottom of it. Then please send us an email stating your order number to: [email protected]

Shipments abroad have longer delivery times. Deliveries to non-EU countries in particular can sometimes take up to 25 working days.

Last modified: March 24, 2022

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