Privacy Policy

We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.
Your data will be processed on the basis of the GDPR and in accordance with Section 96 (3) TKG.

You can visit our websites without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to protect our overriding legitimate interests in a correct presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in the present data protection declaration, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

2.1 Data processing for contract execution

For the purpose of contract processing (including inquiries about and processing of any existing warranty and non-performance claims as well as any statutory updating obligations) in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we collect personal data if you provide it to us as part of your order voluntarily. Mandatory fields are marked as such, since in these cases we need the data to process the contract and we cannot send the order without providing it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and processingsandprocessing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods in accordance with Article 6 Paragraph 1 Sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Article 6 paragraph 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

2.2 customer account

If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for further future orders our website. Your customer account can be deleted at any time and can be done either by sending a message to the contact option described in this data protection declaration or by using a function in the customer account provided for this purpose. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit which we inform you in this statement.

2.3 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR if you voluntarily provide us with this when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, since in these cases we need the data to process your contact. Which data is collected can be seen from the respective input forms. After your request has been processed in full, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit about which we will inform you in this statement.

Live chat tool WhatsApp

For the purpose of customer communication, we use the live chat tool from WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("WhatsApp"). This serves to safeguard our overriding legitimate interests in effective and improved customer communication in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. WhatsApp works for us on our behalf. The phone numbers we store on our mobile device are automatically processed on servers of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. Only telephone numbers of customers who have previously contacted us via WhatsApp and have therefore already accepted WhatsApp's terms of use and data protection are saved. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we pass on your data to the Versandservice provider, insofar as this is necessary for the delivery of ordered goods.

Data transfer to Versandservice provider for the purpose of VersandAnkündigungen

If you have given us your express consent to this during or after your order, we will pass on your e-mail address to the selected Versandservice provider so that they can contact you before delivery for the purpose of delivery notification or coordination.

The consent can be given at any time by sending a message to the contact option described in this data protection declaration or directly to the Versandservice provider can be revoked at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.

DHL Paket GmbH
Lane 10
53113 Bonn
Germany

DPD Germany GmbH
Wailandt street 1
63741 Aschaffenburg
Germany

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Article 6 (1) sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on your own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies. If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact options described in this data protection declaration.

4.2 Data processing for the purpose of fraud prevention and optimizing our payment processes

If necessary, we give our service providers further data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing disputed payments, accounting support). In accordance with Article 6 Paragraph 1 Clause 1 Letter f GDPR, this serves to safeguard our legitimate interests in our protection against fraud and in efficient payment management, which are overriding in the context of a balancing of interests.

4.3 Credit Check

If we make an advance payment (when purchasing on account), we obtain identity and creditworthiness information from service companies specialized in this (credit agencies). For this purpose, we transmit your personal data required for a credit check to:

credit pass
Hazelberry Street 2
82024 Baptismal Churches
Germany

Creditreform Boniversum GmbH
Hammfeld dam 13
41460 Neuss
Germany

This serves to safeguard our overriding legitimate interests in accordance with Article 6 Paragraph 1 Clause 1 Letter f GDPR in assessing the creditworthiness and willingness to pay of our potential customers prior to the conclusion of the contract and thus avoiding purchase price losses, and is Conclusion of contract required in accordance with Article 22 (2) (a) GDPR. Appropriate measures to protect your rights, freedoms and legitimate interests are taken into account. You have the option of expressing your point of view and contesting the decision by contacting the contact option described in this data protection declaration. After the contract has been fully processed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

5.1 E-mail newsletter with registration, newsletter tracking with separate consent

If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Article 6 (1) sentence 1 lit. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit is permitted by law and about which we inform you in this statement.

If you have also given us your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit future newsletter campaigns (“newsletter tracking”).

For this evaluation, the e-mails sent contain one-pixel technologies (e.g. so-called web beacons, tracking pixels), which are stored on our website. For the evaluations, we link in particular the following "newsletter data"

• the page from which the page was requested (so-called referrer URL),
• the date and time of the call,
• the description of the type of web browser used,
• the IP address of the requesting computer,
• the E-Mail adress,
• the date and time of registration and confirmation

Unsubscribing from newsletter tracking is possible at any time and can be done either by sending a message to the contact option described or via a link provided for this purpose in the newsletter.

The information will be stored as long as you have subscribed to the newsletter.

5.2 Newsletter Versand

The newsletter and the newsletter tracking shown above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: Canada.

Our service providers are located and/or use servers in these countries: USA, India. There is no adequacy decision by the European Commission for this country/these countries. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Commission.

6.1 General Information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit (persistent cookies).

Protection of privacy at the end device

When using our online offer, we use technologies that are absolutely necessary in order to be able to provide the expressly requested telemedia service. The storage of information in your end device or the access to information that is already stored in your end device does not require your consent in this respect.

For functions that are not absolutely necessary, the storage of information on your device or the access to information that is already stored on your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you may have given will remain in effect until you adjust or reset the respective settings in your device.

Any downstream data processing using cookies and other technologies

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, the time of the visit, device and browser information, and information about your use of our website (e.g. information about the contents of the shopping cart). Within the framework of a weighing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 (1) sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration. If necessary, we also use technologies that are not listed individually in this data protection declaration. You can find more information about these technologies, including the respective legal basis for data processing, on the Usercentrics platform. You can reach this by clicking on the fingerprint button in the lower right or left corner of the page.

You can find the cookie settings for your browser under the following links:
Microsoft Edge ™ / Safari ™ / Chrome ™ / Firefox ™ / Opera ™

If you have consented to the use of the technologies in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration. Alternatively, you can click the fingerprint button in the bottom right or left corner of the page. If cookies are not accepted, the functionality of our website may be restricted.

6.2 Use of Usercentrics Consent Management Platform to manage consents

On our website we set the Usercentrics Consent Management Platform ("Usercentrics") to inform you about the cookies and other technologies that we use on our website and to obtain, manage and document your consent to the processing of your personal data by these technologies, if required by law. According to Article 6 Paragraph 1 Clause 1 Letter c GDPR, this is necessary to fulfill our legal obligation according to Article 7 Paragraph 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is an offer from Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usersentrics web server saves a so-called server log file, which also contains your anonymized IP address, date and time of the visit, device and browser information as well as information on your consent behavior. Your data will be deleted after three years unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit we will inform you in this statement.

If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR, we use the following cookies and other third-party technologies on our website. After the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your revocation options in the "Cookies and other technologies" section. You can find more information, including the basis of our cooperation with the individual providers, under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

7.1 Use of Google Services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened before it is stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be sent to a Google server and shortened there. Unless otherwise specified for the individual technologies, data processing takes place on the basis of an agreement concluded between jointly responsible persons for the respective technology in accordance with Art. 26 DSGVO. You can find more information about data processing by Google in the Google privacy notices.

Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information on your use of our website) is automatically collected and stored with Google Analytics, from which user profiles are created using pseudonyms. Cookies can be used. Your IP address will not be merged with other data from Google. The data processing takes place on the basis of an agreement on order processing by Google.

For the purpose of optimized marketing of our website, we use the so-called. User ID function. With the help of this function, we can assign a unique, permanent ID to your interaction data for one or more sessions on our online presence and thus analyze your user behavior across devices and sessions.

We also use the Google Analytics extension function to create and run tests Google Optimize.

For web analysis and advertising purposes, the so-called DoubleClick cookie enables your browser to be recognized when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website use.

Google Adsense

Our website markets space for third-party ads via Google AdSense. These advertisements are displayed to you in various places on this website. The so-called DoubleClick cookie is used to display interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information and information about your use of our website) and automatically assigning a pseudonymous UserID with its Help to determine interests based on visits to this and other websites.

Google Ads

For advertising purposes in the Google search results and on the websites of third parties, when you visit our website, the so-called Google Remarketing Cookie is set, which is generated automatically by collecting and processing data (IP address, time of visit, device and browser information and information about your use of our website) and using a pseudonymous cookie ID and based on the pages you visit an interest-based advertising enabled. Any further data processing will only take place if you have activated the "Personalized advertising" setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

Google Tag Manager

Google Tag Manager allows us to manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers (including cookies)). The data processing takes place on the basis of an agreement on order processing by Google.

By using the Google Tag Manager, various services/technologies can be integrated. If you do not want the use of individual tracking services and have therefore deactivated them, the deactivation remains for all affected tracking tags that are integrated by the Google Tag Manager.

7.2 Use of Microsoft Services

We use the following technologies from Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland ("Microsoft"). Data processing takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. The information automatically collected by Microsoft technologies about your use of our website is usually transferred to a server of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Further information about data processing by Microsoft can be found in the Microsoft Privacy Notice.

For website analysis and event tracking, we use Microsoft Advertising Universal Event Tracking (UET) Your subsequent usage behavior when you came to our website via an advertisement from Microsoft Advertising. Cookies can be used for this and data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) can be recorded, from which pseudonyms are used User profiles are created. If your Internet-enabled devices are linked to your Microsoft account and you have not deactivated the "Interest-based advertising" setting in your Microsoft account, Microsoft can create reports on usage behavior (in particular the number of users across devices), even if you change your device, so-called "Cross Device Tracking". We do not process personal data in this respect; we only receive statistics based on Microsoft UET.

7.3 Use of Facebook Services

Use of Facebook pixels

We use the Facebook Pixel within the scope of the technologies presented below Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). With the Facebook pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) are automatically collected and stored, from which using User profiles are created from pseudonyms. For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website, which automatically enables your browser to be recognized when you visit other websites by means of a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website use, in particular personalized and group-based advertising.
The information automatically collected by the Facebook (by Meta) technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. If we are responsible for data transmission to the USA, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in the data protection information Facebook (by Meta).

Facebook analytics

As part of the Facebook Business Tools, statistics on visitor activity on our website are generated from the data collected with the Facebook pixel about your use of our website. The data processing takes place on the basis of an agreement on order processing by Facebook (by Meta). Your analysis serves to optimally display and market our website.

Facebook Ads (Ads Manager)

We use Facebook Ads to promote this website on Facebook (by Meta) and other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the precise implementation, in particular the decision on the placement of the ads with individual users. Unless otherwise specified for the individual technologies, data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of the data and your transmission to Meta Platforms Ireland. This does not include subsequent data processing by Meta Platforms Ireland.

Based on the statistics generated by Facebook Pixel about visitor activity on our website, we operate via Facebook Custom Audiences group-based advertising on Facebook (by meta), by determining the characteristics of the respective target group.

On the basis of the pseudonymous cookie ID set by the Facebook pixel and the data collected about your usage behavior on our website, we operate via Facebook pixels Remarketing personalized advertising.

Via Facebook Pixel Conversions we measure your subsequent usage behavior for web analysis and event tracking if you came to our website via an advertisement from Facebook Ads. The data processing takes place on the basis of an agreement on order processing by Facebook (by Meta).

7.4 Other providers of web analytics and online marketing services

Use of Matomo as a software solution for web analysis

For the purpose of website analysis, the Matomo software is used to InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which user profiles are created using pseudonyms. Cookies can be used. The pseudonymised user profiles are not merged with personal data about the bearer of the pseudonym without a separate, express consent. Data processing by Matomo takes place on our servers.

Use of Hotjar for web analysis

For the purpose of website analysis, technologies from Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 3155, Malta (“Hotjar”) automatically collects data (IP address, time of visit, device and browser information and information about your usage our website) is collected and stored, from which user profiles are created using pseudonyms. Cookies can be used. The pseudonymised user profiles are not merged with personal data about the bearer of the pseudonym without a separate, express consent. Hotjar works for us on our behalf.

Use of Pinterest tag for web analysis and advertising purposes

For web analysis and advertising purposes on Pinterest and on third-party websites, when you visit our website, technologies from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest") automatically by collecting and processing data (IP address, time of visit, device and browser information and information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) and using a pseudonymous cookie ID and on the basis of the pages you visit, enables interest-based advertising. User profiles are created from the collected data using pseudonyms. Pinterest will combine this information with other data from your Pinterest account and use it to compile reports on website activity and to provide other services related to website use. We have no influence on data processing by Pinterest and only receive statistics based on Pinterest tags. This enables us to measure your subsequent usage behavior for website analysis and event tracking if you came to our website via an advertisement from Pinterest. The information automatically collected by Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR.

We use technologies from service providers on our website whose server locations may be in third countries outside the EU or EEA. These include the USA. If, as in the case of the USA, there is no adequacy decision by the EU Commission, an appropriate level of data protection must be ensured by means of other suitable guarantees. In July 2020, the ECJ decided that the Privacy Shield Agreement between the EU and the USA can no longer be used to transfer personal data to the USA. This means that the sectoral adequacy decision is rescinded.

Suitable guarantees in the form of contractually agreed standard contractual clauses of the EU Commission or binding internal data protection regulations (binding corporate rules) are possible in principle, but require the contracting parties to check in advance whether an appropriate level of protection can be guaranteed. According to the judgment of the ECJ, it may be necessary to take additional protective measures.

In principle, we have agreed the standard data protection clauses issued by the EU Commission and which continue to apply with the third-party technologies we use that process personal data in a third country such as the USA. If possible, we also agree on additional guarantees that are intended to ensure that adequate data protection is guaranteed in the USA or other third countries.

Irrespective of this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that of the EU. In these cases, we ask you, if necessary, within the framework of the cookie consent, for your consent in accordance with Article 49 (1) (a) GDPR for the transfer of your personal data to a third country. This relates in particular to data transmission to the USA.

In particular, there is a risk that (US) authorities may not be granted sufficiently restricted access rights to your personal data from an EU perspective, without us as the data exporter or you as the data subject being aware of this and you may not have any legal remedies available to you prevent or take action against such access.

To display the Trusted Shops services (e.g. seal of approval, collected reviews) and the offer of the Trusted Shop's products for post-order buyers are on this website Trusted Shops widgets integrated.

This serves to safeguard our overriding legitimate interests in optimal marketing by enabling secure shopping in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Trusted Shops), with whom we are jointly responsible for data protection according to Art. 26 DSGVO. Within the scope of this data protection information, we will inform you below about the essential contractual contents according to Art. 26 Para. 2 DSGVO.
In the context of between us and the Trusted Shops GmbH, please contact the Trusted Shops GmbH, whose contact options you here find. You can find further information on data protection at the following link here remove. Irrespective of this, you can always contact us using the contact option described in this data protection declaration. If necessary, your request will then be forwarded to the other person responsible for an answer.

9.1 Data processing when integrating the Trustbadge/ other widgets

The Trustbadge is made available by a US CDN provider (Content Delivery Network) as part of a shared responsibility. An appropriate level of data protection is ensured by standard data protection clauses and other contractual measures. More information on data protection TrustYou will find ed Shops GmbH here. When calling the Trustbadge, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of access, amount of data transferred and the requesting provider (access data) and documents the access. The IP address is anonymized immediately after collection, so that the stored data cannot be assigned to you personally. The anonymized data is used in particular for statistical purposes and for error analysis.

9.2 Data processing after order completion

If you have given your consent, this applies Trustbadge accesses the order information stored in your end device (order total, order number, product purchased if applicable) and e-mail address after completing the order, and your e-mail address is hashed using a one-way cryptographic function. The hash value is then sent with the order information in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR Trustsubmitted to ed stores. This is to check whether you have already subscribed to the services of Trusted shops are registered. If this is the case, further processing takes place in accordance with the agreement between you and Trusted shops met contractual agreement. If you are not yet registered for the services or your consent to automatic recognition via the Trustbadge, you will then be given the opportunity to register manually to use the services or to take out insurance as part of your existing user contract.

The TrustFor this purpose, after completing your order, badge accesses the following information that is stored in the end device you are using: order total, order number and e-mail address. This is necessary so that we can offer you buyer protection. A transmission of the data to Trusted Shops will only take place if you actively sign up for buyer protection by clicking on the corresponding button in the so-called Trustcard decide. If you decide to use the services, further processing is based on the contractual agreement Trusted Shops in accordance with Article 6 Paragraph 1 Letter b GDPR in order to be able to complete your registration for buyer protection and to secure the order and, if necessary, to be able to subsequently send you evaluation invitations by e-mail.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Article 6 Paragraph 1 Letter f GDPR for the purpose of ensuring trouble-free operation. Processing can take place in third countries (USA and Israel). An appropriate level of data protection is ensured in the case of the USA by standard data protection clauses and other contractual measures, and in the case of Israel by an adequacy decision. You will receive further information here.

10.1 Social plugins from Facebook (by Meta), Instagram (by Meta), Pinterest, Whatsapp

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is called up. If you click on one of the buttons, the website of the respective social network will open in a new window in your browser. There you can, for example, press the Like or Share button.

10.2 Our online presence on Facebook (by Meta), Instagram (by Meta), Youtube, Pinterest

If you have given your consent to the respective social media operator in accordance with Article 6 Paragraph 1 Sentence 1 lit and stored, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used for this. For detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights and setting options to protect your privacy, please refer to the data protection notices of the providers linked below. If Dz still need help in this regard, you can contact us.

Facebook (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there . The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. You can find more information (Information on Insights data). here.

Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually sent to a server transferred to and stored by Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. You can find more information (Information on Insights data). here.

YouTube is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. 

Pinterest is an offer from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

10.1 Your Rights

As a data subject, you have the following rights:

• pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
• pursuant to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
• According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest or
  • required to assert, exercise or defend legal claims;
• according to Art. 18 DSGVO the right to request the restriction of the processing of your personal data, insofar as
  • the accuracy of the data is disputed by you;
  • the processing is unlawful but you oppose its erasure;
  • we no longer need the data, but you need it to assert, exercise or defend legal claims or
  • you have objected to the processing in accordance with Art. 21 GDPR;
• pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
• according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters.

11.2 Contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and revocation of any consent given or objection to a specific use of data, please contact our company data protection officer.

Data protection officer:
Trusted Shops GmbH
Subbelrather Strasse 15c
50823 Cologne
Germany

[email protected]

Privacy policy created with the Trusted Shops legal copywriter