Bonus points

Here you will find all important information about the conditions and how to use the bonus points.

Bonuspunkte sammeln

  • For every euro of purchase value you will receive 1 bonus point.sandcosts are not included.
  • Example: If you spend €100 you will receive 100 bonus points.
  • The bonus points you have collected will be credited to your customer account 21 days after receipt of your order.

Redeem bonus points

  • 1 bonus point is worth €0,05. For example, if you collect 100 points, you can save up to €5 on your next order.
  • After you have placed the desired products in your shopping cart, you can select how many of your available bonus points you would like to redeem.
  • The corresponding amount will be immediately deducted from the total amount (excludingsandcosts) will be deducted from your order.
  • The bonus points cannot be transferred to thesandcosts will be charged.

Validity of bonus points

  • The bonus points collected are valid for 180 days from the date of award.
  • Make sure to use your points within this period, otherwise they will expire.

Frequently asked questions

  • How can I see my bonus points?
  • You can only see your current bonus points if you are logged into your customer account. Click on the yellow P right next to the customer account icon to view your bonus points history. 
     
  • Is there a maximum number of bonus points I can collect?
  • No, there is no upper limit for collecting bonus points.
     
  • What happens to my bonus points if I cancel or return an order?
  • In the event of cancellations or returns, the bonus points collected will be deducted if they have already been credited to your customer account. In the event of overlaps, your points account may temporarily slip into negative territory. 

Do you still have questions?

Then please write us a message via email, chat or WhatsApp! We would also be happy to receive your call.


You can find our contact information here