Prepayment order was canceled despite payment It can take between 1 and 5 business days before we can see your payment on our account. Therefore it can...
Discount has not been deducted Please note that the discount scale only applies to the next order. If with your order today you are on a...
Reserve unavailable items Unfortunately, pre-orders or reservations are not possible with us. If a variant is temporarily out of stock, it is displayed in red....
No order confirmation received You will receive the email with the order confirmation a few minutes after completing your order. If you haven't received an order confirmation, check...